A city can no longer be governed “from the top down”. Municipal policy is now far more characterised by a complex mesh of compromise and cooperation between politics/administration, business and civil society groups. Orderly civic participation and processes suffer repeated “disturbance” due to unpredicted protests, civil initiatives and spontaneous outbursts of indignation. This both confuses procedures and brings into question formalised participation.In either case, information and communication technologies act as important agencies and amplifiers for developments. But do they also contribute something to those intersections that exist between outrage and participation?